Selling
What is AptDeco's selling fee?
Listing is free on AptDeco! Once you make the sale, you’ll keep up to 70% of the earnings. Our selling fees go directly to advertising your item to ...
How do I edit my listing?
To edit your listing, please head over to your Listings tab and click the three dots next to your item. From there, you can adjust most aspects of y...
How do I reschedule my pick up?
If your pickup is not the next day, you can reschedule! Click the Sales tab on your AptDeco account and click on your sale. Reschedule by clicking...
Why can't I list bedroom sets?
Unfortunately, we don't list items in a set (except for dining table + chair sets and identical items). We've noticed through experience that items li...
Messaging Guidelines
Buyers and sellers are welcome to discuss questions regarding a listing through the messaging portion of our site. For your safety and protection, p...
Why do I need more than one photo for my listing?
Buyers want to see how the item they are thinking of purchasing will look in their home. The more photos, the merrier. Our data shows providing at lea...
What happens if I decline a purchase request?
All sales are first-come, first-serve, so it's important to ensure that if your item is listed it's available. If you sell your item somewhere else or...
How do I price my furniture?
Real talk: furniture loses up to 60% of its value once it leaves a store. We know, the truth hurts. We advise pricing your items at at least 50% off t...
How can I sell faster?
The first step to increase your chances of selling furniture is to have a complete listing. That means: Price your items competitively; see how simila...
Why is cancellation prohibited?
As a seller, when you confirm your purchase request, the buyer stops their search for the perfect piece. They have already waited up to 36 hours to ma...
I've sold an item. What's next?
Congratulations! Once a buyer purchases your item, your furniture will be marked as ‘ Sold/Expired .’ We’ll send you alerts via email and SMS asking y...
How and when do I get paid?
Payment will be visible in your bank account 2 - 5 business days after delivery, depending on the speed of your bank. We use Stripe as our payment pro...
I received a purchase request but it cancelled, what do I do?
If you've received a purchase request and you weren't able to confirm it within the 36 hour period, let us know! We’ll reach out to your buyer to see ...
Can I sell on AptDeco if I'm not in the Northeast region?
Yes! AptDeco currently serves the contiguous United States. If you're not located in our standard service region , you can still sell on our platfor...
How do I list an item to sell?
Creating a listing is easy! Just click Start Selling and follow the prompts. When listing, you will be asked to add pictures of your item, provide ...
Will you pickup my furniture and store it until it sells?
Unfortunately, we don't buy or warehouse seller's items. However, once the item sells, you will be able to schedule pickup/delivery. If you need some ...
My item is no longer available. How do I remove my listing?
To remove your listing, just sign in and click your Account icon and then select Listings from the dropdown menu. Once there, scroll to the item y...
How do I know if an inquiry is legitimate?
Buyers and sellers are welcome to discuss questions regarding a listing through the messaging portion of our site. For your safety and protection, p...
What is AptDeco’s cancellation policy?
All sales are final on AptDeco, which applies to both buyers and sellers. Please make sure your item is available before confirming a purchase request...
What items can I sell on AptDeco?
Categories Specifics Sofas 2 Piece Sectionals, 3+ Piece Sectionals, 2 Seater Sofas, 3+ Seater Sofas, Chaise Lounges, Futons, Loveseats, Sleeper Sofas ...