Returns & Refunds
My item is stored in AptDeco's storage facility. How does this work?
We’ve taken your item to the warehouse to resell on your behalf. This agreement is limited to 30 days, as we have very limited warehouse space and are...
The item I purchased does not match the listing, what are my options?
If your item arrives and it doesn't match the listing in condition, brand, size, or authenticity, just let us know. You qualify for a full refund. Ple...
What is AptDeco's return policy?
All sales are final on AptDeco. However, buyers may request to return or a partial refund if the item was misrepresented in the listing i.e. the listi...
What is AptDeco's money-back guarantee?
If you decide you don't like an item you've received even though it's the right piece, we'll help you to resell it through AptDeco—and we'll waive our...
What happens if my item does not fit into my building?
If an item you purchased does not fit in your apartment, but the dimensions in the listing are accurate, we will proceed with completing the sale. Sin...