Troubleshooting

Still have questions?

Still have questions? We're happy to help! Send us an email at hello@aptdeco.com or leave us a voicemail at +1 646-844-8799 . Please make sure to i...

I cannot sign in to my account

If you can't sign into your account, it may mean that you're not entering your email correctly, you may have forgotten your password, or you may have ...

I want to delete my account

We're sad to see you go! To delete your account, please contact us at hello@aptdeco.com stating so. If your account is deleted, all active listings ...

I want to update my email address

In order to update your email address, please contact us at hello@aptdeco.com stating the current email your account is under and the new email you...

I'd like to report a problem with the site

Our engineering team is working hard to make sure AptDeco is always running smoothly. From time to time, however, some bugs may need to be squashed! W...