We're happy to help! Please email us at hello@aptdeco.com and send us the instructions (i.e. "The doorman will let you up to my apartment," "My roommate will be home for delivery," etc) so we can add this to your order. We'll make sure the delivery team is aware of these instructions.

If your item is getting picked up or delivered by our white glove delivery partner, please inform them of any instructions you may have when they contact you. If you have any trouble contacting the carrier, please reach out to us at hello@aptdeco.com and we will be happy to connect you!